Terms & Conditions

Any use of this website operated by Seabrook Wines Ltd at www.seabrookwines.co.uk “the site” is conditional on your acceptance of these Terms & Conditions of use and extends to our stated Privacy Statement. We reserve the right to amend these Terms and Conditions from time to time without notice and at our sole discretion. As such, it is your responsibility to review these stated Terms & Conditions at regular intervals.

We reserve the right to amend, modify, discontinue or suspend all or part of this site and may restrict your access to all or part of “the site” at any time without notice or liability. This site is intended to be used and accessed only by individuals of legal drinking age in their country of residence or in the country from which you are accessing “the site”. If you do not fall into either category or having read and for any reason do not agree with or cannot abide by these Terms & Conditions including our Privacy Statement then we must ask you to please exit this site immediately.

Definition

References to “you” or “your” means a reference to you as an individual, and “we” or “us” our company within this policy means Seabrook Wines Ltd, Link House, St. Mary’s Way, Chesham, Bucks., HP5 1HR.

Copyright & IPRs

We are the sole owners and authorized users of all trademarks, service marks, design marks, patents, copyrights, database rights, image rights for photographs contained on “the site” and all other intellectual property appearing on or contained within “the site” including but not limited to the page design and layout and the source code. Except where provided for under these Terms & Conditions, use of “the site” does not grant any right, title, interest or license to you of any such intellectual property and any use or reproduction of the intellectual property is prohibited.

You are welcome to print hard copies of material from “the site” solely for your lawful, personal and non-commercial use. All other copying in whatever form whether electronic, hard copy or any other format or use for commercial purposes without our prior written consent is prohibited. All other rights are reserved. No photography, imagery, text, source code or any other material shown on “the site” (www.seabrookwines.co.uk) may be used in any circumstances for commercial purposes, nor may any of our material herein be altered, cropped, transformed, built upon, or in any other way changed or reproduced, whether from our own websites or copied from third party websites in breach of this condition themselves or otherwise redistributed without our prior written permission.

Terms of Use

You must not misuse “the site” by knowingly introducing viruses, or any other material which may be malicious or technologically harmful. You must not attempt to gain unauthorized access to “the site”, the server on which “the site” is stored or any server, computer or database connected to “the site”. You must not attack “the site” in any way whatsoever, including via a ‘denial of service attack or a distributed denial of service attack’. By breaching this provision you would be committing a criminal offence under the Computer Misuse Act 1990. We will report all such breaches to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach your right to use “the site” will cease immediately.

You may link to the home page of “the site” provided that you do so in a way that is fair and legal and does not damage or take advantage of our reputation or establish a link in such a way that suggests any form of association, approval or endorsement on our part where none exists. “The site” must not be framed on any other website nor may you create a link to any part of “the site” other than the home page. We reserve the right to withdraw linking permission at any time without notice or reason.

Terms of Use relating to Public Forums/Reviews

“The site” (www.seabrookwines.co.uk) may contain a number of active services or links to similar such services collectively termed “Public Forums/Reviews” which may allow you to post, transmit or submit information. While all submitted content is reviewed prior to posting we take no responsibility for the accuracy of any information posted on “the site” nor do we accept liability for any loss or damage suffered by you by whatever means as a result of use or disclosure of such material. Through use of “the site”, you acknowledge and agree that all material(s) submitted does not infringe any other persons intellectual property rights and is not vulgar, obscene, defamatory, offensive, malicious, discriminatory or unlawful in anyway and that you grant us a royalty-free, worldwide exclusive and perpetual right and licence to use and reproduce such material in any way, in whole or part, for any purpose by whatever means.

Seabrook Wines Ltd reserves the right to delete any contribution, or take action against any of the account(s), at any time, for any reason.

Continuity of Service/Access

Our objective is to offer our customers the best possible service, but we are unable to accept responsibility for interrupted access due to technical problems outside of our control. Due to the nature of the Internet, access may be suspended, restricted or interrupted at any time, and we are therefore unable to guarantee entirely error-free access and services.

No Warranties/Liabilities

Unless where expressly provision for in law we disclaim all liability for any loss, cost or damage (incurred directly, indirectly, consequentially or otherwise) suffered by you as a result of your use of “the site” including but not limited to computer viruses or distributed denial of service attack transmitted through “the site” or from 3rd party sites accessed through “the site” whether such loss, cost or damage arises from our negligence or otherwise whether or not we expressly informed of the possibility of such loss or damage. If you are a business user, you agree to indemnify us immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these terms and conditions by you or any other liabilities arising out of your use of “the site”. This is a comprehensive limitation of liability that applies to all damages of any kind, including loss of data, loss of business, or earnings as a result of using our services, loss of wasted expenditure, compensatory, direct, indirect or consequential loss or damage, loss of damage to property and claims of third parties. In the event of death or personal injury, Seabrook Wines does not limit it’s liability to the extent only that it arises as a result of negligence of Seabrook Wines, its affiliates, directors, employees or other representatives. Our liability for direct loss and damage shall be limited to [two] times the value of the order giving rise to the claim or your last order, whichever is the lower. The limitations and exclusions in this clause only apply to the extent permitted by applicable law.

In addition Seabrook Wines does not represent or warrant that the information accessible via this website is accurate, complete or current. Price and availability information is subject to change without notice.

Termination of Services

We reserve the right immediately to suspend or terminate your use of “the site” if you breach or we have reasonable grounds to believe that you are likely to breach these Terms & Conditions or you otherwise engage in conduct which we determine in our sole discretion to be unacceptable. We may also remove “the site” as a whole or any sections or features of “the site” at any time. Please note that we have the ability to trace your IP address and if necessary contact your ISP in the event of a suspected breach of these Terms & Conditions.

Identity Verification

To ensure that your credit/debit card is not being used without your consent and you are over the age of 18, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these Terms & Conditions you consent to such checks being made.

In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

Availability Vintages/Pricing

We endeavour to ensure the accuracy of the information on “the site”. Should a product be unavailable, we will endeavour to inform you of this promptly. Prices and specifications can change without notice and products are subject to availability. Please be aware that where a product displayed on the website, this means that the price quoted on the website is valid only for online orders and may differ from the item price for physical sales at our store outlet. If, by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we dispatch the item concerned. All prices are expressed inclusive of any VAT payable unless otherwise stated.

Inevitably some wines/spirits go out of stock or become unavailable during the current portfolio. This is especially likely over busy trading periods, Vintages, labels and closures may vary, a substitute may be used to complete an order, providing that we are confident that it is fully the peer of, and as good value, as the unavailable item. Whilst we make every effort to ensure that the advertised vintage is the one that we deliver, we cannot guarantee which vintage will be shipped to you. However, you are still able to return the wine if you are not satisfied, at your cost. Your statutory rights are not affected. If a Specific Vintage is required we would urge you to contact us by email to confirm the current vintage.

All special offer prices and discounts shown on the website are inclusive of statutory United Kingdom Value Added Tax (VAT) which is currently 20%. Any delivery charges are supplementary.

Returns Policy

We want you to be one hundred per cent happy with your order and it is our aim to ensure that all products supplied to all customers arrive in perfect condition. You have the right to cancel your order at any time without being charged for the goods ordered (other than for those products that have been specified as non-returnable). If you have received your order and are unhappy with any of the products ordered we will happily refund your money or exchange the products provided that you inform us of your intention to return the products within 7 working days from the date of your order being delivered. However, we will only reimburse the cost of returning items where they were delivered in error or the items were damaged or defective.

Any products must be returned to us in good condition and in the original packaging. All refunds will be paid within 30 days of the date that you notified us of your intention to return the product(s).

Returning Products

You are responsible for the cost of returning products to us unless the items being returned were delivered in error or the items were damaged or defective. You are also responsible for insuring all returns as we might claim against you should damages be sustained.

Please return all items to the following address:

Seabrook Wines Limited

Link House

St Marys Way

Chesham

Bucks

HP5 2JU

United Kingdom

For all returns, please follow the following instructions to ensure that the products are received in perfect condition and your returns can be processed quickly:

1. Return a copy of your invoice to us with the items that you are returning highlighted. Please note the quantity and reason(s) for return against each item on your invoice.

2. Pack and seal your return securely, in the original packaging, and include the completed invoice.

3. Affix your return shipping label to the packaging. Make sure no other address labels are shown.

Cancellations

All private customers (i.e. those customers who are not purchasing either wholly or in part for business use) have a right to cancel an order (“contract”) in which they purchase merchandise (“products”) from us or withdraw their offer to purchase the Product(s) as applicable, at any time up to 7 working days from the date of your order being delivered (“The Cancellation Period”) unless the order includes products that have been specified as being non-returnable.

To cancel your order you must inform us in writing before the expiry of the cancellation period. If you have already taken delivery of the order you should return the product(s) to us. Unless the items being returned were delivered in error or the items were damaged or defective, you will be liable for the full cost of returning the product(s) and will be responsible for any damage to the product(s) until we acknowledge receipt of the products. As such, you should ensure that the product(s) are adequately insured. You have a legal responsibility to keep the product(s) in your possession and to take reasonable care of the products until you return them to us. Should the product(s) show signs of damage or tampering we may have a right against you for compensation. We retain the right to arrange for collection of the product(s) at your cost in the event that you have not returned the product(s) within 30 days of your notice of cancellation.

Changes to your Order

Should you wish to amend your order you are able to do so if you have not received an email from us confirming that your order has been processed.

To change your order, please contact us by telephone.

Damaged Consignement

If the parcel clearly shows signs of damage or leakage at the time of delivery it should not be accepted. Please ask the courier to return the consignment back to sender.

Damaged Parcels

We want all our customers to receive their orders in perfect condition so if you think there is a fault with an item you have received, please let us know straight away by contacting us by telephone. We will aim to resolve any issue with a faulty item as quickly as possible but we need you to tell us as soon as you discover the fault so we can resolve the issue for you.

Please be aware that to ensure safe delivery.

Decanter stoppers or other small items may be packed individually within your parcel.

In the very unlikely event of any damage please contact us and include as much information as possible. We also require photographs of any damage including all the packaging for insurance purposes.

1. Photographs showing the detail of the damage or faulty items. We also need a picture that clearly shows the seal intact on the damaged or broken bottle.

2. Please retain the product, box and all packaging until instructed by us.

Incorrect Product

If you have received an incorrect product, let us know straight away by telephone and will be happy to assist you.

Lost Consignments

In the unlikely event that goods are misplaced on their way to you, Seabrook Wines will ensure a replacement is sent directly to you, if available.

All discrepancies with the contents of your order must be reported to us by telephone or email within 48 hours of receipt of your order. Customer Services representatives are available Monday to Friday (11am – 5pm GMT), and will be happy to assist you.

Where a replacement item is not available due to it being discontinued or the original item being a “limited edition” we will reimburse your for the full cost of the item only. No compensation will be paid.

Agreement in its Entirety

These Terms & Conditions, including our Privacy Statement, constitute the entire agreement between you and us and supersede all previous statements and understandings whatsoever between us. Any failure by us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision. If any provision under these Terms & Conditions is found in law to be unenforceable all other provisions of these Terms & Conditions shall remain in full force and effect. We reserve the right to cede, assign or otherwise transfer our rights and obligations in terms of these standard Terms & Conditions to a third party. Failure to exercise any right or remedy under those terms and conditions does not constitute a waiver of that right or remedy.

Law & Jurisdiction

These Terms & Conditions, including the Privacy Statement and any matter relating to “the site” shall be governed by English law in particular the licensing act of 2003 in relation to minimum legal age. Any legal proceeding arising out of or relating to these Terms and Conditions against or relating to us or any indemnified party under these Terms and Conditions will be subject to the exclusive jurisdiction of the English courts and you irrevocably consent to the jurisdiction of such courts.

All notices shall be given : To us via e-mail or post. To you at either the e-mail or postal address you provide during the ordering process. Notice will be deemed received when e-mail is received in full (or the next business day if received on a weekend or on a public holiday) or 2 working days after the date of posting. Seabrook Wines accepts no liability from errors (including typographical errors), contained in, or any omissions from, this website.

Privacy Statement

This website is operated by Seabrook Wines Ltd which has it’s registered office at C.E .Hill & Co. Ltd, Chartered Accountants, Fairacre, Chiltern Road, Ballinger, Great Missenden, Bucks, HP16 9LJ and which is registered in the UK: 7988836.

Definition

References to “you” or “your” means a reference to you as an individual, and “we” or “us” our company within this policy means Seabrook Wines Ltd, Link House, St Mary’s Way, Chesham, Bucks, HP5 1HR.

All references to “service providers” means subcontractors (including any affiliated partners) retained by us for the specific purpose of performing functions on our behalf or to provide services to us. Such services include but are not limited to, warehousing and delivery; marketing and advertising; credit/debit card and data processing; age verification; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and other services related to our business.

Our aim is to protect you and your personal privacy and provide this Privacy Statement in order to help you understand what we may do with any personal information you provide. Provision of personal information will be acknowledged as your acceptance of this Privacy Statement and agreement to our collecting and use / disclose of your personal information only as described in this Privacy Statement.

If you do not agree to this statement, please do not provide your personal details to us. This Privacy Statement forms part of the Terms and Conditions which govern your use of the website.

We reserve the right to amend this Privacy Statement from time to time without notice and at our sole discretion. As such, it is your responsibility to review the Privacy Statement at regular intervals.

Legal Purchase Age Verification

We do not intentionally collect personal information from individuals under the legal drinking age nor do we intentionally market alcoholic beverages to anyone under the legal purchase age. If you are not of legal age to purchase alcohol either in your country of residence or in the country from which you are accessing the site you must not provide us with your personal information.

Privacy Policy and GDPR Statement

Our privacy policy has been updated to reflect the requirements of the General Data Protection Regulation which came into force on 25th May 2018. GDPR gives you more rights over the way organisations use your data – but it is very complex.

This summary is provided in the spirit of communicating in plain English. It does not replace or supersede the content of our formal policy below.

If you are a customer, we sometimes need to get personal and other kinds of data from you for the purposes of doing business with you and providing our services to you. Occasionally we will need to share it with partner organisations where they are providing part of the service. In the language of GDPR we hold this data under the label “legitimate interests”.

If you are someone we would like to approach as a customer, we may keep your details so we can contact you about our latest services. We need your permission to contact you for this reason and you can ask us to stop at any time. In the language of GDPR we hold this data under the label “consent”.

If you are a customer that we need to update with the latest products and offers, it is so that we can match our products to your buying habits. As this process is a core reason why Seabrook Wines model works, you are assumed to have provided consent for us to use the data for this purpose when you provide it. However, in the language of GDPR we hold this data under the label “legitimate interests”.

We will use processes, systems and good practice to protect your data from hackers and others. We will never sell your personal data.

GDPR gives you a number of rights around your data, including the right to see the data we hold, and – subject to some limits – the right to ask for data to be deleted. See section 8 below for more detail.

Unless otherwise agreed with you, we will hold your data for up to two years after we last hear from you, unless we are required to do so for legal or auditing purposes.

We use ‘cookies’ on our website to see how people use the site and to keep a record of whether you are happy to accept cookies. Although it is possible to link analytical data with individual ISPs we do not do so in practice.

If you have any comments, questions or concerns about this policy or how we store, process and use data please contact us at julian@seabrookwines.co.uk

Our Privacy and Cookies Policy

Introduction

1.1 Seabrook Wines [henceforth ‘We’] are committed to safeguarding the privacy of our website visitors, our customers and service users; in this policy we explain how we will handle your personal data.

1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

1.3 When you submit details via our website or do business with us you are agreeing to how we process your personal data. You agree to receive direct marketing communications. You can opt out of receiving marketing communications with us at any point by clicking the unsubscribe link in our marketing emails or by emailing us directly at julian@seabrookwines.co.uk

How we use your Personal Data

3.1 In this Section we have set out:

(a) the general categories of personal data that we may process;

(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(d) the legal bases of the processing.

3.2 We may process data about your use of our website and services. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics, a widely used analytics platform. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

3.3 We may process your account data. Account data may include your name and email address. The source of the account data is you. The account data may be processed for the purposes of providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.4 In the case of Seabrook Wines, we may process your information included in your personal profile on our website. The profile data may include your name, address, telephone number, email address. The profile data may be processed and shared with marketing agencies for the purposes of matching your buying habits and preferences. The legal basis for this processing is our legitimate interests, namely the operation of our model which requires us to share user data with marketing agencies. In addition, by providing and updating your profile you are providing consent for us to use that information as described above.

3.5 In the case of Business Customers, we may store and process your data including contact details, transactions, specifications and contracts. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our business.

3.6 We may process your personal data that are provided in the course of the use of our services. The service data may include contact details, invoicing and account details, and specifications. The source of the service data is you. The service data may be processed for the purposes of providing our services, ensuring the security of our services and communicating with you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.7 We may process information contained in any enquiry you submit to us regarding research reports, products and/or services. The enquiry data may be processed for the purposes of offering, marketing and selling relevant products and/or services to you. The legal basis for this processing is consent.

3.8 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website. The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our business.

3.9 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters. The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent. You can unsubscribe at any point by emailing julian@seabrookwines.co.uk or by clicking the unsubscribe link in the email.

3.10 We may process information contained in or relating to any communication that you send to us. The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

3.11 We may process information contained in or relating to any communication that you send to us. The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

3.12 We may process any of your personal data identified in the other provisions of this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

3.13 In addition to the specific purposes for which we may process your personal data set out in this Section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

3.14 Please do not supply any other person’s personal data to us, unless we prompt you to do so.

Providing your Personal Data to others

4.1 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice and managing legal disputes.

4.3 We may disclose contact details and information about your consignment for the reason of providing our services to you and for communicating with you before, during and after the event.

4.4 In the case of Seabrook Wines we may disclose information from your details to agencies without notice for the purposes of matching your preferences and relevant purchases for the business and for you. By providing information from your details you are assumed to have done so for this purpose.

4.5 Financial transactions are recorded on Sage. We will hold transaction data with our services provider only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices on their website at https://www.paypal.co.uk/gdpr

4.6 We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can provide the relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.

4.7 In addition to the specific disclosures of personal data set out in this Section, we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

4.8 We will not sell, loan or share your personal data to other organisations for the purposes of marketing their services unless you ask us to do so.

International Transfers of your Personal data

5.1 In this Section, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

5.2 As a company that works internationally, we may sometimes need to share your data with organisations outside of the EEA. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers will be protected by appropriate safeguards, which will include password protected files and secure email transfer.

5.3 The hosting facilities for our website are situated in the UK.

Retaining and deleting personal data

6.1 This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 We will retain and delete your personal data as follows:

Usage data will be retained indefinitely for the purpose of monitoring the historical performance of our website, however personal data beyond the ISP will not be linked to this data.

Account data will be retained for a further two years after our last transaction with you, after which it will be deleted unless required for auditing or legal reasons.

Service data will be retained for a further two years after our last transaction with you, after which it will be deleted unless required for auditing or legal reasons.

Associate profile data will be deleted on request or within two years of your last communication with us, after which it will be deleted unless required for auditing or legal reasons.

Enquiry data will be deleted on request or within two years of your last communication with us, after which it will be deleted unless required for auditing or legal reasons.

Transaction data will be retained for a further two years after our last transaction with you, after which it will be deleted unless required for auditing or legal reasons.

Notification data will be retained for a further two years after our last transaction with you, after which it will be deleted unless required for auditing or legal reasons.

Correspondence data will be retained for a further two years after our last transaction with you, after which it will be deleted unless required for auditing or legal reasons.

6.4 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the period we need to access the data for the provision of services, receiving payment, resolving insurance or other issues or any other auditing or legal reasons.

6.5 Notwithstanding the other provisions of this Section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Amendments

7.1 We may update this policy from time to time by publishing a new version on our website.

7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

7.3 We may notify you of changes to this policy by email.

Your Rights

8.1 In this Section, we have summarized the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

8.2 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

8.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can ask for your personal data by emailing julian@seabrookwines.co.uk

8.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

8.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are certain general exclusions of the right to erasure. Those general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

8.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

8.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

8.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

8.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

8.10 To the extent that the legal basis for our processing of your personal data is consent, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

8.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

8.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

8.13 You may exercise any of your rights in relation to your personal data by emailing info@simplywinesdirect.com

About cookies

9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use

10.1 We use cookies for the following purposes:

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in. When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Cookies used by our Service Providers

11.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website and how we might improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

Managing cookies

12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.

12.2 Blocking all cookies will have a negative impact upon the usability of many websites.

12.3 If you block cookies, you will not be able to use all the features on our website.

Our Details

13.1 Our website is owned and operated by Seabrook Wines Ltd

13.2 Our registered office is at C.E .Hill & Co. Ltd, Chartered Accountants, Fairacre, Chiltern Road, Ballinger, Great Missenden, Bucks, HP16 9LJ.

13.3 Our principal place of business is at Seabrook Wines Limited, Link House, St Marys Way, Chesham, Bucks, HP5 1HR.

13.4 You can contact us:

(a) By post, using the postal address Seabrook Wines Limited, Link House, St Marys Way, Chesham, Bucks, HP5 1HR.

(b) By using our website contact form

(d) by email, using the email address julian@seabrookwines.co.uk.

Seabrook Wines Ltd

5/2018